Privacy Policy
At Dr. Bhatti's Implant Center, we prioritize patient confidentiality, medical record security, and digital privacy. Learn how we collect, protect, and handle your information.
1. Overview & Commitment
Dr. Bhatti's Implant Center Center ("Dr. Bhatti's Implant Center", "we", "us", or "our") operates premier dental implant facilities in Dubai, UAE. We are dedicated to providing world-class dental treatments while maintaining the highest standard of personal privacy and data security for our domestic and international patients.
This Privacy Policy applies to all information collected through our official website, virtual consultation portals, WhatsApp patient concierge lines, and in-person clinical consultations.
Patient Confidentiality Pledge
Your dental records, medical histories, 3D CBCT scans, and personal identity are protected under strict international healthcare regulations including DHA (Dubai Health Authority) guidelines, UAE Data Protection Law, and HIPAA standards.
2. Information We Collect
We gather necessary information to deliver personalized clinical treatment plans, VIP travel concierge logistics, and seamless communications.
A. Personal Identification Information
- Full Name, Age, Gender, and Nationality.
- Contact details (Email address, WhatsApp number, telephone, mailing address).
- Passport details or ID documentation required for medical visa assistance and Dubai clinic registration.
B. Clinical & Medical Health Records
- Dental history, current symptoms, prior surgical treatments, and medical allergies.
- Digital X-rays, 3D CBCT scans, intraoral photographs, and shade-matching records.
- Virtual consultation video recordings and diagnostic notes from our implantologists.
C. Technical & Digital Usage Data
- IP address, browser type, device identifiers, and operating system.
- Website interaction metrics, page view duration, referral sources, and cookie preferences.
3. How We Use Your Information
We process your personal and medical information exclusively for legitimate medical, operational, and administrative purposes:
- Crafting custom 3D dental implant treatment plans (All-on-4, All-on-6, Full Mouth Rehab).
- Scheduling virtual video consultations with Dr. Kayyum Bhatti and senior specialists.
- Arranging VIP airport transfers, hotel stays, and travel logistics for UK and international patients.
- Issuing official treatment estimates, surgical guarantees, and lifetime warranty certificates.
- Sending appointment reminders, post-operative care guides, and virtual follow-ups via WhatsApp or email.
4. Medical Confidentiality & Security
We employ state-of-the-art administrative, technical, and physical security safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your medical records.
- 256-bit SSL Encryption: All data transmissions via our website forms and patient portal use AES-256 bank-level encryption.
- Controlled Medical Access: Patient records are stored on secure Electronic Health Record (EHR) systems accessible only by licensed attending medical staff.
- DHA & HIPAA Alignment: Our data handling protocols meet Dubai Health Authority standards and mirror UK HIPAA privacy requirements.
5. Third-Party Sharing & Data Transfers
Dr. Bhatti's Implant Center does NOT sell, rent, or trade your personal or medical information to third parties or marketing agencies.
We may share necessary data strictly under the following circumstances:
- Healthcare Affiliates: Accredited dental diagnostic labs, 3D milling facilities, or partner hospitals assisting in your surgical case.
- Concierge Partners: Licensed luxury transport providers and partner Dubai hotels (only name and flight schedule for pickup logistics).
- Legal Requirements: Compliance with UAE law enforcement or Health Authority mandates when required by court order.
6. Your Rights & Data Control (GDPR / CCPA)
Regardless of your geographic location, Dr. Bhatti's Implant Center grants you full ownership and control over your personal data:
- Access & Portability: Request digital copies of your dental records, treatment plans, and 3D CBCT scans at any time.
- Rectification: Request instant updates to any incorrect contact or medical details.
- Right to Erasure ("Right to be Forgotten"): Request deletion of non-clinical marketing data (subject to mandatory medical record retention laws under UAE DHA regulations).
- Cookie Control: Customize or revoke consent for non-essential cookies via our built-in Cookie Settings modal.